Support
Help with Trailer Rental Manager on the web and the TRManager app for iPhone and Android.
Contact us
Email info@trmanager.app. Include the email you sign in with and, for a problem in the app, your phone model — it lets us find your account and reproduce what you saw.
Signing in
- The app uses the same account as trmanager.app.
- New to Trailer Rental Manager? Tap Create account on the app’s sign-in screen, then confirm your email before signing in.
- Forgot your password? Reset it at trmanager.app/forgot-password.
- Team members are invited by their company’s admin, who can also resend an invitation.
Notifications
Allow notifications when the app asks after you sign in. If you declined, turn them on in your phone’s settings for TRManager, then sign out and back in. Settings → Send test notification in the app checks that they arrive.
Deleting your account
Deleting an account removes the whole company: trailers, customers, rentals, payments, documents and inspection photos, for every user in it. Only a company admin can do it.
- In the app: open More → Settings, tap Delete account, and type your company name to confirm.
- On the web: sign in at trmanager.app/settings, scroll to Delete this account, and type your company name to confirm.
Deletion takes effect after 7 days, and until then it can be cancelled from the same place. After that, data is deleted or anonymized within 30 days, except records we must keep by law, such as tax and payment records. Any subscription stops renewing when deletion is scheduled.
Not an admin, or can’t sign in? Email info@trmanager.app from the address on the account and ask us to delete it. Because the account holds company data, we may confirm the request with your company’s admin first.
More on what we collect and keep: Privacy Policy.